Missord Abnormal orders/Designated goods
Free Shipping On Orders Over $79
We offer Free Standard Shipping on orders over $79 to all countires (If you can't choose your country when paying, we are sorry that we do not support the logistics in this country)
Standard Shipping: 15-17 Business Days
Expedited Shipping: 3-9 Business Days
Return Within 15 Days After Receipt
We offer a 15-day return/exchange service after receiving.
Shipping fees for exchange orders are free.Upon receiving your return, refund/exchange will be processed.
In addition to product quality issues, customers need to pay for return/ exchange fee. Clearance is not eligible for returns or exchanges.
To process your return/exchange, please contact us at firstname.lastname@example.org
Covid-19 Shipping Delay Notice
The ongoing pandemic has caused worldwide delays in shipping. These delays have affected the entire industry, particularly disrupting supply chains for retailers. The MISSORD Store has not been spared from these disruptions, and as a result we are experiencing significant delays in order fulfillment.
Therefore, we are unable to give you an accurate estimate of your parcel's arrival date. Please use the provided tracking information to check online for the most up to date information on the shipment. Delays of several days or even weeks are not uncommon at this time.
We sincerely appreciate your patience and understanding during this time, and we will be happy to follow up with you regarding any questions or concerns you have related to existing or future orders.
Specify the product order link,
please communicate with customer service before placing the order.
For orders value over $79, we offer free Standard Shipping; for orders value less than $79, we charge $6.99 shipping fee. And if you want to receive your package faster, you can choose Expedited shipping service, the shipping cost is $24.99.
Delivery Time= Processing Time + Shipping Time. When the product you purchased is our most popular product, you need to wait for our stocking time.
Customers have the right to apply for a return within 15 days after receipt. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
We do not accept returned items that have been sent back without proper returns requests. Please contact our customer service first: email@example.com. Please ensure the item(s) is(are) in the original condition, we do not accept a returned item that has been worn, damaged, washed, or altered in any way. If it is a return or exchange caused by the customer, the shipping cost shall be borne by the customer.
If you need to return, please contact our customer service email firstname.lastname@example.org. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Follow the measurement guide below to measure your size. Usually need to measure your bust, waist, hips, etc.
1.This is NOT your bra size
2.Wear an unpadded bra(your dress will have abuilt-in bra), and then pull tape across the fullest part of the bust.
1.Find the natural waist.
2.Measure around the narrowest part of the waist.
1.Stand up, find the widest part of the hips.
2.Tape should brush across both hipbones.
Hollow to Hem
1.Stand up straight with bare feet together.
2.Measure from the center of the collarbone, down to where the hem of the dress should hit(excluding any train).